Project 2_2 : Persona and Scenario
Persona
Ajai is 35 years old and works as a Team leader in IT at Al-ikhsan Sport
sdn bhd. He is an engineer in management information system and has over 10
years experience in field of analysis. He often uses a computer. He wants the software
that comes with the business intelligent devices to give his result accurate,
fast and in good format.
Ajai has a positive attitude in terms of technology as he has experienced
it as a great support. He is confident using a computer even though he not an
expert. Everyday Ajai is a busy person and not enough time for go to shopping. He
can’t to queue for long time to shopping. He likes to shop online.
Picture Ajai :
Ain is 26 years old and works is helpdesk service request at Al-ikhsan sport
sdn bhd. She is beautiful and leader for helpdesk issue and has over 3 years. Many
of the staff ask ain for advice when they meet up in the problem. Ain likes
sharing his knowledge with the teams, as part of team, his feel a valued part
of the team.
Ain has seen many changes over the years with the company and has tried
his best to move with the times. However she like go to shopping but she not
enough time for go to shopping. She likes to shop online.
Picture Ain :
Sazali is 32 years old and works as a Technician in IT at Al-ikhsan Sport sdn bhd. He is an expert in technical support and has over 5 years experience in field of technical. He often uses a computer. He wants the hardware that comes with the software to give his result accurate, fast and in good format.
Sazali has a positive attitude in terms of technology as he has experienced it as a great technical support. He is confident using a computer even though he not an expert. Sometime his travel for outstation to entire peninsular Malaysia, everyday Sazali is a busy person and not enough time for go to shopping. He can’t to queue for long time to shopping. He likes to shop online.
Picture Sazali :
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SCENARIO
Consumer – Searching & confirmation:
Teacher Ayu working hours from 7.30am till 6pm. Every day she has to check with office for any task for his that day. She knows that other staffs are busy with their work. She decides not to bother them. She uses laptop at the office to check his task and time table. Once she login into the system, she go to the task section and choose the inbox. There are 2 tasks in the list. She checks one by one the task and verifies how to do the task. Headmaster will notify via SMS & apps notification. She has to logout for made sure nobody can use his profile for the reason of bad using. After completed the tasks, teacher Ayu open the mobile apps for using the shop online apps. She not enough time for go shopping. She search the product then she confirm to buy and she pay by payment online. The system accepts the request and the transaction ends.
Awi is an athlete. Everyday Awi has to gym for training
himself. He doesn’t have enough time for shopping and he running late. He serves
to shop online and he searching the product to buy. He specifies that he wants
buy the casual clothes. He choose
product like he want with the size. Then he confirms to buy and confirm for
payment. The system accepts the request and the transaction ends.
